Contact information

Contact Information

We're here to help.

If you have any questions about your order, payment, shipping, returns, refunds, or our products, please contact the Moisturizee Customer Care team.

Customer Support

Email: moisturizee@gmail.com
Website: https://moisturizee.com/

For questions regarding an existing order, please include your order number and the email address used when placing your order. This will help us assist you more quickly.

Order & Delivery Support

You can contact us regarding:

Order status and tracking
Payment issues
Product information
Shipping and delivery
Returns and exchanges
Refunds
Damaged, defective, or incorrect products
General customer service inquiries

Response Time

We aim to respond to customer inquiries as quickly as possible. Response times may be longer during weekends, public holidays, promotional periods, or periods of high demand.