Terms of Service

Last updated: August 17, 2026

Welcome to Moisturizee. These Terms of Service govern your access to and use of moisturizee.com, including purchases made through our online store.

By visiting our website, creating an account, or purchasing a product, you agree to these Terms. Please read them carefully before using our services.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you have obtained any consent required under the laws applicable to you.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not transmit viruses, malicious code, or other material intended to interfere with the operation or security of our website.

2. Products and Services

We make reasonable efforts to display product descriptions, specifications, photographs, availability, and other information accurately.

However, colors and appearance may vary depending on your device or display.

Product specifications, packaging, accessories, availability, and other details may also change. Where appropriate, customers should verify that a product meets their requirements before purchasing.

We reserve the right to modify or discontinue products, subject to applicable law.

3. Prices

Prices displayed on the website may change without prior notice.

The price applicable to your purchase is normally the price displayed during checkout when your order is submitted, subject to correction of obvious errors and applicable consumer law.

Shipping charges, taxes, customs duties, or other applicable fees will be displayed or communicated where required.

4. Orders

Submitting an order does not necessarily mean that it has been accepted.

We reserve the right, where legally permitted, to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability

• Incorrect pricing or product information

• Payment authorization failure

• Suspected fraud or unauthorized transactions

• Errors affecting the order

• Legal or regulatory restrictions

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Payment

Customers must provide accurate and complete payment information.

Payments may be processed by third-party payment service providers. We do not necessarily receive or store your complete card details.

A payment attempt may be declined or require additional verification by your bank, card issuer, or payment processor.

An order requiring payment will not be considered ready for fulfillment until the required payment has been successfully authorized or received.

6. Shipping and Delivery

Delivery estimates displayed or communicated by Moisturizee are estimates unless expressly stated otherwise or required by applicable law.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather events, incorrect addresses, or other logistical disruptions.

Customers are responsible for providing an accurate and complete delivery address.

Please review our Shipping Policy for additional information regarding delivery.

7. Returns and Refunds

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Our return policy forms part of these Terms of Service.

Nothing in these Terms limits mandatory cancellation, return, repair, replacement, or refund rights granted to consumers under applicable law.

8. Product Availability

Products may be available in limited quantities.

Adding an item to your cart does not necessarily reserve inventory. Availability can change before an order has been successfully completed.

Where an ordered product becomes unavailable after purchase, we may contact you to offer an appropriate alternative or issue a refund where applicable.

9. Accuracy of Information

We make reasonable efforts to keep information on Moisturizee accurate and current.

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or other information.

Where legally permitted, we may correct such errors and update information. Your statutory consumer rights remain unaffected.

10. Promotions and Discount Codes

Promotional offers, coupons, and discount codes may be subject to additional conditions.

Unless otherwise stated:

• Discounts cannot be exchanged for cash.

• Certain promotions may not be combined.

• Promotions may apply only to eligible products or customers.

• Promotional periods may be limited.

• Abuse or unauthorized use of promotional offers may result in cancellation where legally permitted.

11. Third-Party Services

Certain features of our website may rely on third-party services, including payment processors, shipping providers, analytics providers, and e-commerce infrastructure.

Your use of certain third-party services may also be governed by the relevant provider's terms and privacy practices.

12. Intellectual Property

Unless otherwise indicated, the Moisturizee website and its original content, branding, graphics, layout, and other proprietary materials are protected by applicable intellectual property laws.

Third-party product names, trademarks, logos, and other intellectual property remain the property of their respective owners.

Nothing on this website grants you permission to reproduce, distribute, commercially exploit, or otherwise use protected material without the appropriate authorization.

13. User Content and Reviews

If you submit a review, comment, suggestion, photograph, or other content to us, you confirm that you have the necessary rights to provide that material.

You must not submit content that is unlawful, fraudulent, defamatory, malicious, or infringes the rights of another person.

We may moderate or remove content where reasonably necessary and legally permitted.

14. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent activities

• To infringe intellectual property rights

• To distribute malicious software

• To obtain unauthorized access to systems or information

• To impersonate another person

• To interfere with website security or operation

• To submit false or misleading information

• To conduct automated scraping or extraction in violation of applicable law or our rights

15. Disclaimer

We aim to provide a reliable online shopping experience, but we cannot guarantee that the website will always operate without interruptions, delays, or technical errors.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded under applicable consumer law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Moisturizee will not be liable for indirect or consequential losses arising from the use of the website where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify Moisturizee against losses arising directly from your unlawful use of the website or your material violation of these Terms.

This provision does not limit statutory consumer rights.

18. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will be published on this page with an updated revision date.

Changes will not retroactively remove rights that customers have under applicable law.

20. Governing Law

These Terms are governed by the laws applicable to the entity operating Moisturizee and the transaction concerned, subject to any mandatory consumer protection rules that apply in the customer's country of residence.

Nothing in this section deprives consumers of protections that cannot legally be waived.

21. Contact Information

Questions regarding these Terms of Service can be sent to:

Moisturizee Customer Care

Website: https://moisturizee.com/